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Shipping & Returns

From now you can save on shipping by buying more in Maquillalia, since the greater the amount of your order, the less you will pay for shipping.

FlexiEnvío is presented as a shipping option ideal for any type of order, available in various delivery methods (country) and soon available in Europe.

Thus prices are calculated FlexiEnvío:

Rest of European Union (Except Germany, France, Italy):

Airmail shipping (5-20 days). Prices calculated by order weight:

0gr - 100gr: 5.85€

101gr - 200gr: 9.07€

201gr - 350gr: 14,33€

351gr - 500gr: 22.68€

501gr - 1000gr: 26.13€

1.001gr - 1500gr: 41.44€

1501gr - 2000gr: 47.37€

+2001gr: 60.50€00

For +5Kg shipments, price will be calculated after you place your order. Please contact us for quotation.



Italy (except San Marino), Germany, France Metropolitan:

FlexiEnvío home (delivered by DPD courier). Prices for orders weighing up to 2kg. Estimated shipping time 5-10 working days from when the order is shipped from our warehouse

For orders from 0 € to 50 € - 4,99 €

For orders over 50 € - FREE

For every extra kg 2Kg pass in one order will add 5 € shipping price

FlexiEnvío home (delivered by GLS courier). Prices for orders weighing up to 2kg. Estimated shipping time 5-10 working days from when the order is shipped from our warehouse

For orders from 0 € to 50 € - 4,99 €

For orders over 50 € - FREE

For every extra kg 2Kg pass in one order will add 5 € shipping price

All these prices are calculated automatically when ordering on our website. For any questions please contact us at the "Online Support" on our website.

Rest of the world.

We ship worldwide by registered airmail, Prices by order weight:
 

0gr - 100gr: 6.35€

101gr - 500gr: 14.20€

501gr - 1Kg: 27.00€

1.001Kg - 2Kg: 44.25€

2.001Kg - 3Kg: 50.21€

3.001Kg - 4Kg: 55.09€

4.001Kg - 5Kg: 60.44€


+ 5Kg (will be calculated automatically at the time you place your order before confirmation.)



FlexiEnvío home (delivered by agency MRW). Prices for orders weighing up to 10kg. Estimated shipping time 24-72h working days from when the order is shipped from our warehouse

For orders from 0 € to 10 € - 3.70 €

For orders of 10 € to 20 € - 2.99 €

For orders over 20 € - FREE

For each Kg 10Kg extra pass in one order will add 1 € shipping price

FlexiEnvío post office pickup. Prices for orders weighing up to 2kg. Estimated shipping time 24-72h working days from when the order is shipped from our warehouse

For orders from 0 € to 10 € - 2.95 €

For orders of 10 € to 20 € - 2.49 €

For orders of 20 € to 30 € - 2.19 €

For orders over 20 € - FREE

For every extra kg 2Kg pass in one order will add 1 € shipping price

Spain (Baleares)

Balearic FlexiEnvío post office pickup. Prices for orders weighing up to 2kg. Estimated shipping time 48-96h on working days from when the order is shipped from our warehouse

For orders from 0 € to 20 € - € 4.99

For orders of 20 € to 40 € - 3.99 €

For orders of 40 € to 50 € - 2.99 €

For orders over 50 € - FREE

For every extra kg 2Kg pass in one order will add 4 € per shipping price

Spain (Canary Islands, Ceuta and Melilla)

Canary Islands, Ceuta and Melilla FlexiEnvío post office pickup. Prices for orders weighing up to 2kg. Estimated shipping time 48-96h on working days from when the order is shipped from our warehouse - IMPORTANT: You may need to pay customs fees to receive your order depending on the value of the same (minimum approx 6.50 Euros), as it VAT invoice.

For orders from 0 € to 20 € - 5,99 €

For orders of 20 € to 40 € - € 4.99

For orders of 40 € to 50 € - 3.99 €

For orders over 50 € - FREE

For every extra kg 2Kg pass in one order will add 4 € per shipping price

Portugal

FlexiEnvío home (delivered by agency MRW). Prices for orders weighing up to 10kg. Estimated shipping time 24-72h working days from when the order is shipped from our warehouse

For orders from 0 € to 10 € - 3.70 €

For orders of 10 € to 20 € - 2.99 €

For orders over 20 € - FREE

For each Kg 10Kg extra pass in one order will add 1 € shipping price

VERY IMPORTANT: CORRECTLY INDICATE YOUR DELIVERY ADDRESS WHEN ORDERING, ANY CHANGE OF ADDRESS WHEN ORDERING STATE PASS " PREPARING " MEANS A 3 EUROS EXTRA EXPENSE OF FURTHER DELAY IN 3 DAYS OF YOUR DELIVERY ORDER .

IMPORTANT NOTE: The times for all shipping methods shown are estimates also start counting from when the order has left our warehouse ships . In seasons promotions or discounts can be delays in the departure of the order from our warehouse . If your order has not gone to the next 3 working days to the making and paying for your order please contact us and we will inform you of the estimated shipping and delivery time period . In normal days , all orders placed and / or paid before 12 noon ( time in Spain ( peninsula - GMT +1 ) ) will be shipped the same day. Verification of transfer payments is made from Monday to Friday (weekdays ) at 12 noon. If you have paid your order by income after 12 noon will be checked the next day. Transfer payments may be delayed to arrive to our account until 72h . working . Shipping products to the Canary Islands, Ceuta and Melilla may be subject to customs charges for shipment arrival to destination. These expenses are not going to stop Maquillalia nor are our responsibility and we can not take care or know the exact amount to pay to receive an order ( according to some customers, may vary from 6 to 18 € , according to amount of order). Check with your post office before ordering indicating the euro amount of the order you want to do , so they can tell .

Return Information :

Our electrical products have the following guarantees:

Guarantee of origin . If at the time you receive your product it is encontrase defective will be replaced , completely free , for a new product, provided the product has not been used . By decision Maquillalia discount for certain products and a refund instead of exchange shall be done after checking their status . If change is necessary to return the entire source material and that the goods have not been tampered with or altered , it is in perfect condition with all its original protective packaging or plastics . Please contact us when to process before product change from the " online support " section of our website.

Pack the product as far as possible as you receive it, to prevent damage during transport. Do not use adhesive tape or write on the original packaging. You must enclose a copy of the invoice or voucher in it. Ship to the shipping agent pick up the package, and after review of the product and checked the default, it will send out a new product to the customer in the shortest possible time. Otherwise ( ie , if the product did not present any anomaly ) the client will receive , again, the same product.

You can request your returns number via the contact section of our website is essential to certify the return number on the outside of the package.

Important: any product that has suffered damage in the packaging or the product itself is not acceptable , recommend not removing the protective plastic if any to check the perfect functioning of your article.

Manufacturer Warranty . All of our products enjoy a two year limited warranty.

In case of failure just contact us and we will manage the repair of the product. Alternatively also recommend going to the official service of the brand (SAT ) . In almost every city there is an official SAT and be found by calling your customer brand .

Before you send your item you must contact us to let us shipping and return authorization . Pack the product in a closed and perfectly conditioned package to prevent damage during transport. Include a brief description of what happens to the product and a copy of the invoice or receipt.

Important: Any tampering or repair by unauthorized personnel will void the warranty . Always contact Maquillalia SL official SAT or brand .

Wrong product . If the product delivered does not match the content of the order must notify us immediately. Contact us via the contact section of our website and process your issue as soon as possible.

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