In accordance with Directive (EU) 2023/2673 and consumer law, you have 14 calendar days from receipt of your order to withdraw from the contract without having to justify your decision or incur any penalty. To exercise the right of withdrawal you may use this form or notify us by any unequivocal means. Once we receive your request, we will confirm its receipt with the date and time and refund your payments within a maximum of 14 days from the moment you inform us, except for the return shipping cost when it is borne by you.